Mountain Dream Vacation Rental Policies
Advance reservations are recommended, for last minute stays, please call 828.557.0557
Check in and Check out
Check in after 4 pm and before 8 pm. Check out 10 am
Let us know if you'd like to arrive or depart outside of these times
and we'll do our best to accommodate your needs.
Payment Methods Accepted
Mastercard, Visa, American Express, Discover Card
Payments & Deposits
A prepayment of 50% is due at time of reservations are made.
You will receive the remaining 50% invoice 30 days before arrival, due upon receipt.
If reservation is made less than 30 days before you arrive, the entire amount is due.
Age Requirements to Rent Cabin
You must be at least 25 years of age, in order to rent Mountain Dream Vacation Rental.
If you need to cancel your reservations, call 828.557.0557 or email me immediately.
Cancellations 30 days or more prior to arrival: You will receive a refund of all payment(s) made for reservation, less an administrative fee of $50.00.
Cancellations less than 30 days prior to arrival: As soon as cancellation is received, the period of time you reserved will be added back to the calendar. If we are able to re-rent the entire time reserved to another guest, you will receive a refund of all payment(s) made for reservation, less an administrative fee of $50.00. If we are able to re-rent a portion of the days originally reserved, you will receive a pro-rated refund of payment(s) made for reservation, according to the number of dates re-rented, less an administrative fee of $50.00.
If we are unable to re-rent the original time reserved to another guest, you will not be entitled to a refund of any rent payment(s) made on the reservation, unless there are extenuating circumstances. An example of these extenuating circumstances would be; a death in the immediate family, a serious illness, or other understandable circumstances. These extenuating circumstances would be subject to the approval of home owner. If home owner approves, you will be credited the amount paid towards a rescheduled reservation within the same year.
If you have a serious issue which prevents you from keeping your reservation. Please call 828.557.0557 or email me as soon as you are made aware of the issue, so that we can discuss a resolution.
Mountain Dream is smoke free.
Feel free to call if you have any questions 828.557.0557